Client Comes First
Client is the basis for a company’s survival...>>More
Why is the client important?
Client is the basis for a company’s survival, if there were no clients, the company would also cease to exist.
Market research is a modern service industry, where we can have continual face-to-face interaction with our clients.
Diversified high quality is one of CBR’s strong points. The biggest difference between CBR and other companies is the quality of the service we offer.
How can we place clients first?
Do our best to meet client’s requests, exhausting all our resources to make the impossible possible.
We provide individualized service to every client.
Each person needs to view the success of their client as reflecting upon their own personal success.
Excellence
One of CBR’s strong points is its diversified high quality...>>More
Why is Excellence important?
One of CBR’s strong points is its diversified high quality. Only by providing the best services and products are we able to obtain higher than average prices.
Only by placing high demands on ourselves can we improve. If we carelessly deal with everything, we will not see progress.
In terms of market competition, the first is able to obtain everything, while the second is left with nothing.
How can we carry out “Excellence” ?
With any task, you need to remember to do your best rather than just completing the task.
In terms of work, do not worry about not making any mistakes. If you ignore these mistakes they will lead to the low quality of the final output/product.
By continually striving for self-improvement, you are able to stay ahead of the pack.
Honesty & Reliability
The main purpose of market research is to provide information...>>More
Why honesty and reliability are important?
The main purpose of market research is to provide information that helps client’s make decisions. Inaccurate information will cause client’s to make the wrong decisions and in turn, lead to serious consequences.
Currently, the Chinese market research industry, has seen a wave of dishonest practices. It has become so common that some insiders are no longer surprised by these practices.
To a large extent, today’s competition is about the speed of information. Everyone wants to obtain information as fast as they can.
How can we carry enforce “honesty & dependability”?
We should not tolerate any false information as it harms the current and future development of the industry, company, and its workers.
Once you have recognized a problem, you should inform relevant colleagues and/or manager so that the problem can be remedied as soon as possible. In this way you are able to help others learn from their mistakes.
Keep communications between colleagues and managers as open as possible. This eliminates hierarchy and department barriers.
Self-improvement
Through self-improvement you are able to lead a happier life...>>More
Why self-improvement is needed?
The whole world, all of China, entire industry, and knowledge are developing at a rapid rate.
Through self-improvement you are able to lead a happier life. By continually striving for success and progress you will always be happy.
The entire industry is developing. Each employee should continue to improve and develop his/her skills and shoulder more responsibilities.
How can we carry out “Self-improvement”?
Clearly plan one’s own development direction and vision. In the meantime, s/he should use this vision to guide her/his daily work and life.
Always realize that you are not perfect. Only when the bottle is half empty can it be filled with new things.
If you realize a mistake during work, you should actively find the reason and seek the solution.
Considerate of Others
People who are considerate of others are quite valuable....>>More
Why we should care about others?
Today’s competition is not an individual one but requires a group effort. Consideration for others is the basis of team cooperation.
As a service industry, only by developing a habit of caring about others are we then able to pay attention to client’s requirements and more than meet their needs.
Caring about others has long-term benefits. People who are considerate of others are quite valuable.
How do we go about caring for others?
When considering a question, put yourself in the other’s shoes—If I were him/her, what would I think?
Be willing to give up one’s own interests to better meet the needs of others
By observing the strong points of others are we then able to improve ourselves and our work.
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